FREQUENTLY ASKED QUESTIONS

These FAQs should help provide an outline for a variety of topics concerning metal roofing and other goods/services we offer.

If the answer you are looking for is not here, please contact our team via the email or telephone details listed on every page.

 
 

 

 

BEFORE YOU ORDER

This is probably the first question for lot of our customers. Unfortunatley it is tricky to answer in short, as this depends on a lot of variables:

which panels are used (Standing Seam is a more expensive roofing option than a Tiled roofing Panel, however there are cost effective Standing seam widths too. Overall, wider Panels are generally cheaper per m2).

which coating is used longer warranties mean higher quality raw materials are required for manufacture.

what lengths are used Shorter Panels are easier to ship (as well as install), so have lower the shipping costs. They are also less prone to mechanical stress and therefore potential damage during shipping or on site.

On the example of Standing Seam Panels, we provide the most cost effective solutions currently available on the market, making our Standing Seam around 50-60% cheaper compared to traditional Zinc. Another huge price advantage with all our roofing materials is, that it can be installed by yourself and/or a general builder eliminating the need of specialist trades in many occasions.

 

 

 

In short: Yes. All our systems are designed to eliminate difficulties and streamline installation in order to make it accessible regardless of roofing experience. We also provide a wide range of Tutorials to help you during this process.

We do hold a large stock of our most popular items so in many cases, specially with smaller projects, delivery can be made within 7 days.

For larger projects and unusual Tiles/Colours/Coatings we usually have it produced within 20 days and shipped out to you within 30-40 days depending on schedules.

This depends a little on how complex your roof is and how deep you would like to dive into the art of Metal roofing. Generally our roofs can be installed with general DIY tools (cordless drill, Tin Snips, Jigsaw…). In some situations it might come handy to have some extra roofing pliers or small bending (turnup) tools. Please see our Tool guide for more details.

With up to 60 years warranty dependent on coating, these roofs will likely last a lifetime. However, it is important to remember the lifespan of a roof is dependent in part on its installation. Improper installation or treatment of materials will likely be detrimental to this.

Please see our coating section for details to different warranties.

Zinc roofs used to be one of the best solutions for metal roofing as they gave customers a very long lifespan relative to cost. As technology progressed over the last decades, cold rolled metal now is on a similar standard when it comes to lifespans, without the costs of a Zinc roof.

An advantage over traditional Zinc roofs also is the variety of colours that our roofs can be produced in, as well as the speed of installation. With our SnapLOCK Standing Seam, the installation times are a fraction of traditional Zinc roofs, without any necessary specialist tools.

Even though our Standing Seam system has many upsides (price, quality, ease of installation), there are a few limitations. Any curved roofs or walls can not be provided from a Snaplock pre formed Panel, as curving the panels would destroy the snap lock mechanism and therefore make the panels unusable.

Panels and Metal Tiles also cannot be provided in a majority of situations for flat roofs (roofs with a 0 degree gradient), as this will void the warranty for all available coatings/colours. 

 
 

 

 

INSTALLATION

Best to check our Roof Build Up Page  for more details.

It is advisable to always have enough ventilation in your setup . Many roofs fail, not because of water damage from the outside, but because of water damage due to condensation. So when we advise our customers on the buildup for building envelopes, either cladding or roofing, the motto is:

Ventilation, Ventilation, Ventilation

We  provide you all the parts you need to finish your roof. But as each roof is different (different eaves overhangs, different Fascia depths, different pitches …) it is near enough impossible to provide a kit that fits everybody.

It also depends on how many parts you want – some customers are happy to have everything included, others require only specific flashings depending on their project.

All our Quotes include a rundown of the parts that are included and you can find a list of standard flashings in our flashings page.

If you would like any different shapes or widths, that will accomodate for your specific measurements, you can get any flashings custom made.

You can also find some Installation details about flashings in our BLOG

 

We try to provide a wide knowledge base for each step described . Please check all Installation manuals and our Video section, as well as our BLOG to find the answers for your specific problem. If you can not find it, feel free to get in touch so we can help out further.

Even though we are try to answer most questions via our website and Youtube channel – sometimes it happens that our customers get stuck with a new/unique problem. We are always available to help in those situations, please get in contact using the details listed below if you cannot find a solution.

Even though our Click system is extremely straightforward to understand and install, some of our customers do not feel capable doing it themselves. We have trusted and experienced Installers all over the UK to contact and can recommend someone near you that will be able to finish the job on a high standard.

TECHNICAL

Even though we try to answer most of the technical questions via our FAQ section, there is sometimes information that you cannot find or that is simply not available on the website.

In short, please get in contact with our team directly via the details listed at the bottom of the page. We can either discuss this with you or direct you to specialist details from manufacturers.

You can find all spec sheets of each panel under technical details 

Should there be a Panel or part you are interested in without a spec sheet in our technical section, please let us know.

You can find a lot of DWG files in the Technical section of our website. Should you need any help with this, please get in touch and you will be speaking to somebody with a technical understanding of the entire system.

Yes. As Standing Seam and Metal roofs (as well as cladding) are classed as a “material” and not as a “system” – there is no problem with that. Just like you can install wooden cladding with any timber available without this having to come from a specific sawmill – metal roofing materials are an acceptable roof covering material as long as the basic principles of installing metal roofs are followed.

Similar to a timber cladding/facade – where any timber can be used as long as it is back vented and installed to best practise established by building control, it is the same with metal roofs.

 

The name “Zinc roof” is not really a specification of any shape but more a specification of a type of metal. But in reality the name “Zinc Roof” is mostly used in place for Standing Seam.

In this case any Standing Seam Roof is acceptable to the Planners/Architects and we are more than happy to liaise with them to clarify this.

Our Standing Seam is often chosen as a replacement for Zinc Roofs as the warranties are similar and the price of Metal Standing Seam Roofs are much more competitive compared to Zinc. On top of that, installation is much faster and easier and does not require specialist contractors on site.